Booking terms

Please keep in mind that although the majority of our tables are covered from the elements, the English weather can be unpredictable but and we recommend all guests dress accordingly. If you wish to rearrange your booking due to cold or wet weather then please contact our team who will be happy to find a new date and time for you. 

Please inform us at least 24 hours before your reservation should you wish to cancel or amend the number of guests within your party with no charge (please note –  increases in party sizes are subject to availability).

Please ensure you AND all of your party arrive within 15 minutes of your booking time. After which the spaces will be opened up to walk in guests on a first in, first serve basis. We will do our best to look after all of your party.

You will receive communication from us before your booking date to confirm you still require the booking. We politely ask for your co-operation in this process to allow us to re-allocate your table to guests on our waiting list if you no longer require the booking.

Our tables are designed for large groups, if you are a party of 8 or less, you may be required to share with another group post the 19th of July.

Post the 19th of July, on busier nights you will be allocated seating AND standing space. If you require a whole table with seating for all guests please contact us in advance.

Our last service is half an hour before closing. Our team will start asking you to drink up at this time as we will require all guests offsite by our closing time.

We want you to enjoy yourselves, but ask you to drink responsibly and like there is a tomorrow!

We welcome children with open arms, we just ask that you make sure they are being supervised by an adult at all times. Please note that Wednesday – Sunday after 5pm, we kindly ask that we have no under 18’s on site.

We reserve the right to request identification from you and your guests and to refuse entry. If you are lucky enough to look under 25 you will be asked to prove that you are aged 18 or over when you buy alcohol. If you are under 18 you are committing an offence if you attempt to buy alcohol for you or someone else.

Prepaid packages and pre-orders are required to be completed the day prior to your booking. If you are unable to attend please contact the reservations team.

Pergola Paddington reserves the right to refuse entry.

Any person found either possessing, using or distributing any type of drug will be banned from these premises and reported to the police.